Job Description

Job Description

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work -rinnai.

What does an Instructional Media Developer do at Rinnai?

Under the supervision of the Director of Training and Development, this individual is responsible for curating, developing, deploying, tracking, and reporting on multi-media products, technical, systems, skills, and compliance training solutions that drive results & enhance the performance of internal and external customers. Solutions may include, but are not limited to curricula, courses, interval reinforcement, events, job aids and may be delivered through first person, multimedia or deployed materials. Clients will include employees, agency representatives, distributors, dealers, servicers, installers, builders, etc.

• This position is located at 103 International Dr. Peachtree City, GA.
• Other Perks/Benefits: Best-in-class health benefit programs that provide eligibility on 1st day of employment, 401k match, Paid Volunteer Community Service Day, and so much more.

RESPONSIBILITIES

• Create product, technical, systems, skills, and compliance multi-media training solutions and job aids.
• Update current product information, training modules, and job aids to reflect product improvements, modifications, and brand guidelines.
• Deploy, track, and report on internal and external training programs and job aids.
• Support HR and other internal customers with the development, deployment, tracking, and reporting on compliance-based training requirements & job aids.
• Ensure all activities comply with established legislative laws and/or Company policies and procedures, industry standards and trends.
• Maintain and submit training metric reporting on a monthly, quarterly, and annual basis.
• Evaluates & reports participant and solution effectiveness and ROI to enhance future iterations.
• Interacts with various internal & external clients to assess needs, compile accurate and in-depth training solutions.
• Curation, maintenance & improvements of training spaces, multimedia and instructional resources
• Other duties and responsibilities as required.

REQUIREMENTS:

KNOWLEDGE

Bachelor’s Degree and/or equivalent work-related experience required.

Minimum 2 years of previous e-learning development experience within a corporate environment preferred.

• Proven/demonstrated ability to create training courses and job aids with multi-media software tools, such as e-learning authoring, photo & video editing, and web conferencing software platforms (Rinnai uses Articulate Storyline, Rise, Camtasia, WebEx, TEAMs, and others)
• Proven/demonstrated ability to incorporate Adult Learning Theory, Instructional Design, and Graphic Design principles in the creation and deployment of training solutions.

SKILLS

• Must possess excellent communication skills, both written and verbal, with the ability to facilitate meetings with SMEs.
• Must be a self-starter with the ability to work both individually and collaborate in a team environment
• Ability to multi-task with exceptional organizational skills
• Exceptional graphic and instructional design & multi-media program development skills

ABILITIES

• Professional and consultative approach; confidence in dealing with people while advocating for the best solution.
• Influencing cross-functional stakeholders and coaching participants to enhance performance.
• Customer service orientation
• High levels of personal integrity, honesty
• Team player able to operate with a great deal of independence.
• Ability to travel 40%
• Ability to lift up to 75 lbs. on a periodic basis.

PHYSICAL REQUIREMENTS:

PHYSICAL ACTIVITIES

• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Communicating with others to exchange information.
• Accessing the accuracy, neatness, and thoroughness of the work assigned

PHYSICAL DEMANDS

• Sedentary work that primarily involves sitting or standing.
• Light work that includes moving objects up to 75 lbs.

ENVIRONMENTAL CONDITIONS

• No adverse environmental conditions expected.
• 40% Travel

Benefits

Medical, Dental, Vision, and Prescription

Flexible Spending Account (FSA) options for

Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays

401(k) Plan with Company Match

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual Incentive Plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

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